CognitiveIQ

Privacy Policy

How CognitiveIQ collects, uses, and retains personal data when you use our site or book consultations.

Last updated: 31 July 2026

Data controller

CognitiveIQ
55 Mugyo-ro, Jung-gu, Seoul 04520
Email: contact@cognitiveiq.digital
Phone: +82 2-3788-6000

Data we collect

  • Contact form data: name, email, selected consultation, preferred timing, message content
  • Email and phone correspondence related to scheduling
  • Session working notes needed to deliver a paid consultation and brief
  • Technical logs such as approximate browser type and pages visited when essential cookies or analytics (if accepted) operate

We do not ask for seed phrases, private keys, or government ID numbers through the website form.

Purposes

  • Respond to inquiries and schedule consultations
  • Deliver session briefs and related follow-up
  • Improve site clarity when analytics cookies are accepted
  • Meet accounting and legal record requirements in Korea

Consent for optional analytics cookies; contract performance for paid sessions; legitimate interests for basic site security and inquiry handling; legal obligation for tax records.

Retention

Inquiry messages without a booked session: up to 24 months.
Session files and invoices: typically 5 years for accounting compliance, unless a longer period is required.
Cookie consent choice: stored in your browser until cleared.

Sharing

We use infrastructure providers that process data on our instructions (hosting, email). We do not sell personal data. Specialists we introduce (tax or legal) receive only what you choose to share with them directly unless you authorize a referral note.

International transfers

If a processor stores data outside Korea, we rely on appropriate contractual safeguards and select vendors with established privacy practices.

Your rights

Subject to Korean law, you may request access, correction, deletion, or restriction of personal data we hold, and you may withdraw cookie consent. Contact contact@cognitiveiq.digital. You may also lodge a complaint with the Personal Information Protection Commission (PIPC) in Korea.

Security

We apply reasonable technical and organizational measures. No method of transmission is perfectly secure. Never send recovery material to us.

See also our Cookies policy.